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Full-Day
Daily Tour
Unlimited
English, Russian
Discover the enchanting beauty of Pamukkale, a captivating natural wonder situated in southwestern Turkey.
We encourage you to visit Pamukkale and indulge in the beauty and history of this extraordinary destination. Seeing the white terraces and turquoise blue pools in person is truly a remarkable experience that cannot be fully captured through pictures alone. Not only will you be awestruck by the natural beauty of the place, but you will also be transported back in time as you explore the ancient city of Hierapolis. Even if you’re only in Turkey for a short time, Pamukkale is a must-see destination that should be at the top of your list. Don’t miss the chance to experience this Turkish gem for yourself and create unforgettable memories.
Important to remember:
Cancellation & Refund Policy
All sales of next-day tour packages are final*.
For all tour bookings made in advance, we require that you cancel at least 24 hours before your scheduled tour departure time. This allows us to fill your seat if you’re unable to participate. If you choose to cancel before the 24-hour deadline, we can offer a full refund or a voucher of equal value. If you do not cancel before the 24-hour deadline, you will not receive a refund or voucher*. All refunds must be collected in person, with the original receipt as proof of purchase.
*We understand that unexpected changes can occur due to weather conditions. If your tour is canceled by the operator due to weather or other, unforeseen events, you will receive a full refund or a tour voucher of equal value for a future experience with us.
Yes, payment on the spot is available.
You will be notified prior to the tour and offered the tour on another day or you will get a full refund.
An air-conditioned minibus will come to your hotel and the driver will look for you in the lobby. Should he not find you, he will ask for you at the reception desk. After the tour you will be dropped off outside your hotel.
Just call our hotline number specified on the tour voucher if the pick-up bus has not arrived 15 minutes after the specified pick-up time on the tour voucher and we will sort it out with the tour operator and call you back. This may happen when the tour operator is picking up other customers before you.
Should the customer not be present for pick-up at the place and time specified on the tour voucher, or does not go on the tour for other reasons, no refund is applicable no matter the reason (including medical reasons) and any claims need to be submitted by the customer to the customer's travel insurance company. Should the tour operator fail to pick-up the customer, the customer (or the hotel reception) must call our hotline telephone number specified on the tour voucher 15 minutes after the specified pick-up time. Any other means of communication (e-mail etc) is strictly not accepted.
Should the tour operator claim that they were at the place and time specified on the tour voucher and we have not received such a telephone call from the customer no refund is applicable. To prove the case request may be made to tour operator for GPS tracker log, photos etc and to customer for contact details of hotel staff witness, photos, hotel CCTV footage etc.